Privacy Policy
Last Updated: April 1, 2026 • Effective: April 1, 2026
DataMukt ("we", "us", or "our") is India's first personal data removal SaaS platform. We are committed to protecting your privacy and handling your personal data responsibly in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), along with all other applicable Indian and international data protection laws.
This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website at datamukt.in and all associated services (collectively, the "Service"). By using the Service, you consent to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
- Full name, email address, and phone number (for scan and removal requests)
- Account credentials (email and password, or Google OAuth token)
- Billing information processed securely via Razorpay (we do not store raw card data)
- Communication you send us via email or support channels
1.2 Information We Collect Automatically
- IP address, browser type, device identifiers, and operating system
- Pages visited, features used, and time spent on the Service
- Scan results: which covered data-sharing sources were found to hold your information
- Removal request status and screenshot proof of completed removals
- Cookies and similar tracking technologies (see Section 9)
1.3 Information Collected on Your Behalf
As part of our Service, we visit covered third-party data-sharing sources on your behalf and collect only the information necessary to confirm your data is present and to submit removal requests. This includes profile URLs, exposure screenshots, and opt-out confirmation emails.
2. How We Use Your Information
- To perform privacy scans and identify where your personal data is exposed
- To submit opt-out and data erasure requests to covered data-sharing sources on your behalf, including DPDP Act Section 12 legal notices
- To create, manage, and secure your account
- To process subscription payments and send billing receipts
- To provide removal proof, screenshots, and status reports on your dashboard
- To send you service updates, scan results, and removal confirmations
- To detect fraud, prevent abuse, and enforce our Terms of Service
- To improve our platform through anonymised, aggregated analytics (never tied to individual users)
We never sell your personal data. We never use your data to build advertising profiles. Your information exists solely to deliver the Service to you.
Right to Immediate Erasure (Delete Your Data)
You are in complete control. Unlike many data-sharing platforms, DataMukt firmly believes your data is yours.
You can delete your DataMukt account, all scan logs, and all associated PII at any time directly from your dashboard settings. Read our Security & Trust Policy to learn exactly how we rapidly purge your data.
12. Contact and Grievance Officer
For any privacy-related questions, requests, or complaints, contact our Data Protection Officer:
- Email: legal@datamukt.in
- Subject line: "Privacy Request — [Your Name]"
- Response time: Within 30 days
- Escalation: Data Protection Board of India (dpboard.gov.in) if unresolved